PRIVACY NOTICE
Introduction & Our Details
This statement outlines our commitment to you with regards to what information we collect, steps we take to protect and secure it, how we use and share the information, and how you can contact us with questions or concerns. Please note that we are not responsible for the privacy practices or the content of other websites to which we provide links.
We will notify our contacts via this website, email and social media if we need to change how we intend to use your personal information
Carol Griffin is a designer maker working under the name, Carol Griffin Enamels. For data protection purposes Carol Griffin is the ‘data controller’ of the personal data that you give us.
Address: 1 Poplar Crescent, Stourbridge, West Midlands, DY8 3BA
Contact details are: E: carol@carolgriffinenamels.com
Mob: 07941148345 www.carolgriffinenamels.com
Our Commitment to You
We are committed to protecting your privacy and to complying with the data protection laws in the UK. In consequence, we collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service.
What is the purpose and legal basis for us to collect and process your personal data?
The main purpose is to identify our customers to enable us to deliver to you the goods or services (workshops) that you buy from us and to provide you with any follow-up that is required. We also have to retain records of all our transactions for tax and accounting reasons.
In addition, so long as you freely give us your consent, we will send you by email, newsletters and information concerning our artwork, activities & workshops, including special offers and details of new work. You always have the right to withdraw your consent at any time.
What personal data will be collected and processed?
Depending on the type of transaction you enter into, this may include your name, address, telephone number, and email address, together with data about your use of the website. This will be retained and used (processed) for the purposes referred to above.
Who will receive your personal data?
We will receive your personal data on our website which is kept on a secure server.
Data concerning your credit/debit card payments is processed by izettle and they have their own privacy policy that you should read. We do not have access to your credit/debit card details. Emails given for the purpose of receiving a receipt are only seen & kept if you agree and opt in.
If you give consent to receive communications from us, we use a GDPR-compliant online communications platform, Mailchimp, to manage and distribute emails. We use tracking to monitor the performance of our emails and their content (eg to monitor the open rate of emails or the popularity of specific links). Their privacy policy can be read here: www.mailchimp.com
You will be free to unsubscribe from these messages at any time.
The server of Mailchimp is located outside the EU, in the USA, and we are satisfied that the organization has appropriate safeguards in place to protect your data.
We do not give anyone else access to personal data unless we are required to by law or the access is for our own team performing their services for our website, all of whom are subject to confidentiality obligations. If we wish to process your personal data for purposes other than those specified in this notice, we will notify you with relevant information and, if necessary, seek your consent.
We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website, buying particular products or completing an enquiry form, but this information will be anonymized so that those individuals cannot be identified (except in the case of testimonials on our website where the individual has given consent).
How long will we keep your personal data?
We need to keep customer details for at least 6 full tax years under the UK tax laws. After that, until you ask us in writing to delete your personal data, we will keep it to enable us to contact you as mentioned earlier in this notice.
What are your rights?
You have the right to:
Cookies
Your internet browser has the in-built facility for storing small files- "cookies" - that hold information which allows a website to recognise your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired. Cookies do not in any way compromise the security of your computer, and will not be used to contact you for marketing purposes.
Changes to this Privacy Notice
Any changes to this Notice will be placed here and will supersede this version. We will take reasonable steps to draw your attention to any changes in our policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.
How to Contact Us
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please don’t hesitate to email us at carol@carolgriffinenamels.com
Introduction & Our Details
This statement outlines our commitment to you with regards to what information we collect, steps we take to protect and secure it, how we use and share the information, and how you can contact us with questions or concerns. Please note that we are not responsible for the privacy practices or the content of other websites to which we provide links.
We will notify our contacts via this website, email and social media if we need to change how we intend to use your personal information
Carol Griffin is a designer maker working under the name, Carol Griffin Enamels. For data protection purposes Carol Griffin is the ‘data controller’ of the personal data that you give us.
Address: 1 Poplar Crescent, Stourbridge, West Midlands, DY8 3BA
Contact details are: E: carol@carolgriffinenamels.com
Mob: 07941148345 www.carolgriffinenamels.com
Our Commitment to You
We are committed to protecting your privacy and to complying with the data protection laws in the UK. In consequence, we collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service.
What is the purpose and legal basis for us to collect and process your personal data?
The main purpose is to identify our customers to enable us to deliver to you the goods or services (workshops) that you buy from us and to provide you with any follow-up that is required. We also have to retain records of all our transactions for tax and accounting reasons.
In addition, so long as you freely give us your consent, we will send you by email, newsletters and information concerning our artwork, activities & workshops, including special offers and details of new work. You always have the right to withdraw your consent at any time.
What personal data will be collected and processed?
Depending on the type of transaction you enter into, this may include your name, address, telephone number, and email address, together with data about your use of the website. This will be retained and used (processed) for the purposes referred to above.
Who will receive your personal data?
We will receive your personal data on our website which is kept on a secure server.
Data concerning your credit/debit card payments is processed by izettle and they have their own privacy policy that you should read. We do not have access to your credit/debit card details. Emails given for the purpose of receiving a receipt are only seen & kept if you agree and opt in.
If you give consent to receive communications from us, we use a GDPR-compliant online communications platform, Mailchimp, to manage and distribute emails. We use tracking to monitor the performance of our emails and their content (eg to monitor the open rate of emails or the popularity of specific links). Their privacy policy can be read here: www.mailchimp.com
You will be free to unsubscribe from these messages at any time.
The server of Mailchimp is located outside the EU, in the USA, and we are satisfied that the organization has appropriate safeguards in place to protect your data.
We do not give anyone else access to personal data unless we are required to by law or the access is for our own team performing their services for our website, all of whom are subject to confidentiality obligations. If we wish to process your personal data for purposes other than those specified in this notice, we will notify you with relevant information and, if necessary, seek your consent.
We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website, buying particular products or completing an enquiry form, but this information will be anonymized so that those individuals cannot be identified (except in the case of testimonials on our website where the individual has given consent).
How long will we keep your personal data?
We need to keep customer details for at least 6 full tax years under the UK tax laws. After that, until you ask us in writing to delete your personal data, we will keep it to enable us to contact you as mentioned earlier in this notice.
What are your rights?
You have the right to:
- ask us in writing for details of the personal data that we hold on you
- require us to rectify any errors
- have your personal data deleted if there is no reason for its continued storage and processing
- lodge a complaint about the data controller with the ICO (Information Commissioner’s Office).
Cookies
Your internet browser has the in-built facility for storing small files- "cookies" - that hold information which allows a website to recognise your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired. Cookies do not in any way compromise the security of your computer, and will not be used to contact you for marketing purposes.
Changes to this Privacy Notice
Any changes to this Notice will be placed here and will supersede this version. We will take reasonable steps to draw your attention to any changes in our policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.
How to Contact Us
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please don’t hesitate to email us at carol@carolgriffinenamels.com